How do you make or return an order?
Order on our site
To place an order on our store, we invite you to do the following steps. They will only take a few minutes.
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Add products to your cart and validate it
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Create your account or sign in by following the steps
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Pay via our secure payment platform
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Add products to your cart
To add products to your cart, go to a product page and choose your quantity. You have a button “Add to cart”. Just click on it and you’re done. It can also be possible to add a product directly from the homepage or product category.
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Create your account or sign-in by following these steps
New client?
Your order in 3 minutes
- Enter your e-mail address to create your account and validate your cart.
- Enter some personal information to ensure a high-quality service
- Validate your delivery and/or billing address
- Validate your carrier and our general sales conditions
Already a client?
Your order in 60 seconds
- Login with your email address or password
Forgot your password? Click here - Validate your delivery and/or billing address
- Validate your carrier and our general sales conditions
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Pay via our secure payment platform
Return an order
You can use your client account or send the return form via postal mail:
Once received, a quality check of the goods will be carried out. A second "security" verification on the actual receipt of payment and in relation to stolen credit cards will be made. If everything is in order and the products are received in perfect condition, the status will go to “Return complete”. Upon the appearance of this status, a refund without penalty, with the exception of the cost of return, will be made within 15 days of receipt.
For more information, don’t hesitate to consult our general sales conditions or contact us.